Privacy Policy for Pilates Guru Studio

Welcome to Pilates Guru Studio, where we provide a holistic approach to fitness with both online and in-class sessions. The protection of your privacy is essential to us. This Privacy Policy outlines how we collect, use, and safeguard your information whether you participate in online bookings, attend sessions online, or join us in person.

1. Information We Collect:

a. Personal Information:

When you register for our classes or make online bookings, we may collect personal information, including your name, email address, phone number, and payment details.

b. Session Data:

For online sessions, we may collect data related to your participation, such as attendance, progress, and interaction within the class, to enhance your learning experience.

c. Health Information:

To ensure your safety during in-class sessions, we may collect health-related information if required for the proper customization of exercises and accommodations.

d. Technical Information:

When you access our website or online platform, we may collect technical information such as IP address, device information, and browser details to improve the overall user experience.

2. How We Use Your Information:

We use the collected information for the following purposes:

a. Registration and Communication:

To facilitate your enrollment, process payments, and communicate with you regarding class-related updates, schedule changes, or important information.

b. Personalization:

To tailor our classes to your needs and provide personalized recommendations based on your progress and preferences.

c. Health and Safety:

For in-class sessions, to ensure your well-being by customizing exercises according to your health information and maintaining a safe environment.

d. Class Improvement:

To analyze session data and feedback, allowing us to continuously improve our classes, both online and in-person.

3. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our classes and maintaining our platform.

4. Your Choices:

You have the right to update, correct, or delete your personal information. You can also manage your communication preferences by opting in or out of certain types of emails.

5. Security Measures:

We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, or alteration.

6. Cookies and Tracking:

We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.

7. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically.

8. Contact Us:

If you have any questions or concerns about our privacy practices, please contact us at klyie@pilatesguru.co.za or 073 447 2242.

By using our services, you agree to the terms outlined in this Privacy Policy.